At Mimi Luxe, we are committed to protecting and respecting your privacy. This policy explains how we collect, use, store and protect your personal information when you visit our website or interact with our services.

 

This policy is designed in accordance with the UK General Data Protection Regulation and the Data Protection Act 2018.

 

 

 

1. Information We Collect

 

 

We may collect and process the following types of personal data:

 

 

Information you provide to us

 

 

• Name

• Email address

• Phone number

• Billing or payment details (if purchasing services or training)

• Information submitted through contact forms, booking forms or enquiries

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Information automatically collected

 

 

When you visit our website, certain information may automatically be collected, including:

 

• IP address

• Browser type and version

• Device type

• Pages visited on our website

• Date and time of visits

 

 

This information helps us improve website functionality and user experience.

 

 

 

2. How We Use Your Information

 

 

Mimi Luxe uses your personal data to:

 

• Respond to enquiries or contact requests

• Provide services or training you have requested

• Process payments and bookings

• Improve our website and services

• Send relevant communications about services or updates (if you have opted in)

 

 

We will only process your personal data where we have a lawful basis to do so under the 

UK General Data Protection Regulation.

 

 

 

3. Sharing Your Information

 

 

We do not sell or rent your personal information to third parties.

 

However, we may share your data with trusted service providers where necessary to operate our business, including:

 

• Website hosting providers

• Payment processors

• Booking or scheduling platforms

• Professional advisers (such as accountants or legal advisers)

 

 

These parties are required to keep your information secure and only use it for the purpose for which it was provided.

 

 

 

4. Data Security

 

 

Mimi Luxe takes appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or alteration.

 

However, while we strive to protect your information, no method of transmission over the internet is completely secure.

 

 

 

5. Data Retention

 

 

We only retain personal data for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements.

 

When data is no longer required, it will be securely deleted or anonymised.

 

 

 

6. Your Data Protection Rights

 

 

Under the UK General Data Protection Regulation, you have the right to:

 

• Request access to your personal data

• Request correction of inaccurate data

• Request deletion of your personal data

• Object to processing of your personal data

• Request restriction of processing

• Request transfer of your data to another organisation

 

 

To exercise any of these rights, please contact us using the details below.

 

 

 

7. Cookies

 

 

Our website may use cookies to enhance user experience and analyse website traffic.

 

Cookies are small files stored on your device that help us understand how visitors use our website.

 

You can control or disable cookies through your browser settings.

 

 

 

8. Third-Party Links

 

 

Our website may contain links to third-party websites. Mimi Luxe is not responsible for the privacy practices of those external websites, and we encourage you to read their privacy policies.

 

 

 

9. Changes to This Privacy Policy

 

 

Mimi Luxe may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised update date.

 

 

 

10. Contact Information

 

 

If you have any questions about this Privacy Policy or how we handle your data, please contact:

 

Mimi Luxe

Email: privacypolicy@mimi-luxe.co.uk

Phone: 07852 420576

Business Address: 230 Sladepool Farm Road, Birmingham, B14 5EE

 

 

 

11. Complaints

 

 

If you believe your data has been handled improperly, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s independent authority set up to uphold information rights.

 

Website: https://ico.org.uk